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shop@masalo.co.uk
+44 (0) 203 576 3120
Browse hundreds of genuine testimonials and reviews from our customers. We guarantee the authenticity of these reports and can of course prove the sources. We will be pleased if you also describe your experiences with the Masalo Cuff after a few weeks.
Disclaimer
Even though many customers report an immediate freedom from pain, it may take a while ridding your tennis elbow / golfer’s elbow completely and of course it is also possible that the Masalo Cuff may not have the desired effect in your personal case. An epicondylitis is a serious medical issue and medical matters are always individual. The healing progress is dependant on many factors and differs for each patient. Therefore and for legal reasons we cannot and will not provide a healing guaranty. Some reviews have been translated from German.
We wish you a rapid recovery!
Takes away the pain, but healing takes longer than expected
I contracted a very painful tennis elbow from my 30 years as a draughtswoman (I work 8 hours at a PC). After physio and stretching exercises by Liebscher&Bracht, the pain did not improve. I hardly used my right arm any more, every movement was a torture.
By chance I stumbled across the Masalo cuff. I was very lucky and my doctor prescribed it, and at the same time I started shock wave therapy. I have been wearing the cuff since 18.03.22. The relief was noticeable relatively quickly and after 3 weeks I thought I was out of the woods. Then I didn’t wear the cuff for 3 days and it got worse every day.
So now I wear it again day and night, but I have the feeling that it doesn’t help so well anymore. That worries me a bit. I can’t stretch my arm now without the familiar pain. I wonder when I will finally be pain-free even with the cuff?
You have to get used to the fit of the cuff, but it works quite well after a while. The only thing that bothers me is that it is very sensitive to dirt. Just wearing it in the fresh air is enough to get it dirty.
Kind regards
Response from Masalo.co.uk
Hello Mrs Koker, thank you very much for your report. It takes time for tennis elbow or golfer’s elbow (which is even more stubborn) to heal completely. Even with the Masalo cuff, you have to reckon with a healing period of about 3 months, in difficult cases even 6 months, until everything with and without the cuff is possible again without pain. You should wear the brace consistently and permanently and not take it off too soon. Even if everything is possible again without pain with the cuff on, this does not mean that everything has healed. Please contact our support team by email at support@masalo.co.uk and send us 2 photos of the arm with the bandage on. It should definitely not be the case that you now have pain with the cuff on after 3 days of not wearing it. There is something wrong and we can certainly help you. I just hope that you are not doing any stretching exercises and that the shock wave therapy has not caused any additional damage. But we will get it sorted out. I wish you a good recovery and we are waiting for the pictures. Best regards Harry Röder
What a great invention
I contracted tennis elbow in May last year, I had problems before, but most of the time it went away after a break of about 2 weeks, but not this time.
So off to the doctor yes injection here joke medicine there not strong load easier said than done in June then sent to radiotherapy where the doctor told me there for they are actually quite young (30) well still made in the hope that it finally gets better, but was not better.
In August I bought the Masalo cuff and have been wearing it since then until today (28.3), except for sleeping, then I went to the physio on my own and what can I say, it’s gone, completely, biceps curls, everything works wonderfully again.
I still wear them in the gym sometimes because I’m afraid that something might pinch, but otherwise everything’s top, I think the combination of the Physio cuff has brought the breakthrough, thank God!
So a big thank you to Harry Röder for this great invention.
Best regards Marco.
Response from Masalo.co.uk
Hello Mr Hahn, thank you very much for your experience report. We are very pleased to hear that you have got rid of epicondylitis 😊 You were lucky with the radiation therapy (shock wave, I assume), we have quite a few customers who had significantly more pain after such a treatment. It also makes perfect sense to continue wearing the brace during heavy exertion such as weight training, fitness, work, etc. as a precaution. Then it doesn’t come up again in the first place. Keep up the good work 😊 and stay healthy. Best regards from your Masalo Team Harry Röder
Unpacked, Tried On, Returned
I had hoped for improvement after a long period of pain. This product will not help. Not a trace of wearing comfort. It is more of a hindrance than a help. No feeling of stabilisation or promised relief. I hope at least for a complication-free reversal.
Response from Masalo.co.uk
Hello Mr. Auge, we thank you for your feedback, although this is not a field report in the true sense of the word. Nevertheless, we would like to publish your feedback, as it is your free opinion. After announcing the return, you sent us photos that clearly showed that the support was put on completely incorrectly and contrary to the instructions. We also informed you of this and offered you support and help. However, you refused our offer to help you put the cuff on effectively, stating that you were obviously not able to put the product on correctly and would rather return it. This is a real pity, because our product could certainly have helped you with a few simple steps. Well, we can’t and don’t want to force anyone to accept our help, but we think you could have made an attempt. That’s why I don’t think your feedback is really fair. You could only have judged whether or not the promised relief would occur after you had applied the product correctly. We understand that you are frustrated when things don’t work right away, but not that we are being accused of illegally trying to prevent returns with our offer of support and help or with our instructions in the order confirmations. Our return rate is about 0.5% because the Masalo Cuff helps so well and yet you got a full refund. Either way, we wish you a good recovery and should you get stuck, we are still happy to help. Kind regards Harry Röder
I am still in the healing process
I have been wearing the cuff for four weeks now and notice a clear improvement. It’s not quite OK yet, but it’s much less painful. I was very sceptical at first, but now I can recommend the cuff without reservation. I am very confident that I will soon be able to use my arm again completely pain-free without a cuff.
Response from Masalo.co.uk
Dear Ms Herrmann, thank you very much for your feedback. We are very pleased that you have come so far. However, you still need some patience until the final healing. Although the cuff relieves you immediately and helps you to cope with everyday life, work and sport, healing naturally takes time. You can speed it up considerably by following a few important tips. You can find these on our pages under “Tips for dealing with epicondylitis”. Tendons are so-called bradytrophic tissue, i.e. tissue with very few blood vessels, which is why tendon injuries always require at least 6 weeks up to 6 months to heal completely. The substances needed for healing must be transported to the injured areas by the surrounding blood. Movement of the arm is very important for this. We wish you a continued good recovery. Best regards Harry Röder
Changed my life !
I have had what is called tennis elbow for over 15 years. At times I couldn’t even hold a coffee cup. As a metal worker, some of the activities in my job were hardly feasible for me. All the bandages I had tried so far only helped minimally.
The MASALO cuff, on the other hand, is a miracle cure because it creates a counter-pressure when the arm is stretched out. I am grateful that I can now lead a “normal” life again in this respect.
Expensive, but worth it.
Response from Masalo.co.uk
Hello Mr Philipp, thank you very much for your feedback. We are very pleased that it is now also possible for you to work again and enjoy life normally 🙂 Stay healthy. Best regards Harry Röder